Returns & Exchanges
At Fresh Mangoes, we take pride in the quality of our farm-fresh produce; however, due to the perishable nature of our fruit, we offer a 24-hour satisfaction guarantee. If your order arrives damaged or fails to meet your expectations, we will provide a full refund or a replacement shipment immediately.
Inspect Your Fruit
Upon delivery, please carefully inspect your mangoes for any bruising, damage, or spoilage that may have occurred during transit.
Capture Photo Evidence
To help us improve our shipping process, please take high-quality photos of the damaged fruit and the original packaging within 24 hours of arrival.
Submit a Quality Claim
Contact our support team at [email protected] with your order number and the attached photos to initiate your claim.
Receive Refund or Replacement
Once your claim is verified, we will process a full refund to your original payment method or dispatch a fresh replacement box at no extra cost.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing